When going remote, we habitually forget much of what makes us effective in person. Working in the completely different, and at times frustrating, setting of remote sessions may entice us to find expensive, complicated tools to solve our problems. In a brainstorm session specifically, we want to reduce our cognitive load and encourage ideas, thoughts, and questions which lead us to understanding and solving a problem!
Just want to give a shout out to the whiteboarding tool we use for client workshops, https://www.mural.co/ it's really well designed for real-time brainstorming/collaboration, I've enjoyed using it every time I've had the chance.
Great post. Small edit you should make: it's "segue," not "segway."
Just want to give a shout out to the whiteboarding tool we use for client workshops, https://www.mural.co/ it's really well designed for real-time brainstorming/collaboration, I've enjoyed using it every time I've had the chance.
Thanks for writing up these best practices!
The part that resonated with me the most was:
"Well ahead of the session, you should be observing the problem."
This part is so often overlooked, we simply cannot articulate problems or answer relevant questions accurately in a vacuum.
Too often have I seen such opportunity selection efforts move ahead without an appropriate body of knowledge from which to evaluate the opportunities!